The patient side
What your patients get, and why they actually use it
No app to download, no account to create, no password to forget. One link that shows their exercise plan, their next appointment and a way to pay — and updates itself the moment you change anything.
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One link. No app, no account, no password.
- Your patient gets a link. They open it. That is the entire flow.
- No app to download, no account to create, and no password to have forgotten by week three — which is where most patient portals quietly die.
- Every step between a patient and their exercises costs you some percentage of the people who will actually do them. This removes all of them.
They can keep it on their home screen
- If they want, they add it to their phone’s home screen and it behaves like any other app — full screen, its own icon.
- That is their choice, not a prerequisite. The link works perfectly well as a link.
- The saved version does not contain their access token, so it survives you regenerating the link. The icon on their home screen keeps working.
You change the plan; theirs changes
- Update the programme and the same link shows the new one next time they open it. Nothing to resend, nothing for them to lose.
- No version confusion, and no patient quietly doing last month’s exercises for a fortnight.
- Exercises play with video, voiceover and controllable 3D models, so they can see what should be moving without you in the room.
- One tap marks a session done. Not a diary, not a daily pain score — one tap, because anything more elaborate gets abandoned along with the exercises.
Their next appointment is on the same screen
- The plan page shows their next appointment — the date, the time and what it is for.
- It carries a payment status, so the patient can see whether it is paid before they arrive rather than asking at the desk.
- One appointment, the next one. This is deliberately not a booking portal or an appointment history.
And they can pay from it — which is your cashflow
- When payment is pending on that appointment, there is a Pay button. They tap it, they pay, it is settled.
- A patient who can pay from the same screen they already open to do their exercises is a patient who pays sooner.
- It is the quiet commercial argument for the whole thing: the surface you built for adherence turns out to also be the one that shortens the gap between treating someone and being paid for it.